Frequently Asked Questions
Find answers to the most common questions about our platform, features, setup, & support.
What is RapidFire Reports?
RapidFire Reports is an all-in-one inspection platform that brings reporting, scheduling, agreements, billing, and automation together in one system.
Who can use RapidFire Reports?
RapidFire Reports is built for individual home inspectors and inspection companies looking to simplify their field and office workflows.
Can I try RapidFire Reports before I buy?
Yes. Every new account includes a 30-day free trial with full platform access and no credit card required.
What devices are supported?
RapidFire Reports is available on iPhone, iPad, Android phones, and Android tablets, so your team can work from the devices they already use in the field.
Is my data secure?
Yes. RapidFire Reports uses secure, AWS-backed cloud infrastructure and reasonable security measures designed to protect your information and keep your business running reliably.
What kind of support do you offer?
Our team is here when you need help. Customers can contact RapidFire Reports directly by email or phone for product and account support.
How do updates work?
We regularly release improvements, bug fixes, and new features. Updates may happen automatically or occasionally require a quick app update on your device.
Does RapidFire Reports work offline?
Yes. You can complete inspections in low-signal areas and sync your work once your connection returns.
Can I customize my report templates?
Yes. Templates are fully editable, including your sections, language, cover pages, and company branding.
What integrations does RapidFire Reports offer?
RapidFire Reports integrates with Google Calendar, Square, Stripe, and QuickBooks to help connect scheduling, billing, payments, and accounting.
Can I add photos and videos to my reports?
Yes. RapidFire Reports supports structured photo and video capture directly within your inspection reports.
Can RapidFire Reports help with billing & payments?
Yes. Square, Stripe, and QuickBooks workflows can connect billing and payment collection with your inspection and report-delivery process.
Does RapidFire Reports support multiple inspectors or teams?
Yes. Authorized users within your inspection company can access the platform based on the user or seat limits of your plan.
Can RapidFire Reports automatically send inspection agreements?
Yes. Agreements can be sent automatically when an appointment is confirmed, helping reduce manual follow-up.
Pricing
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